General Questions

What makes ASCR filters different from other brands?

ASCRusa® filters are designed with high-performance trilobal filtration fabric and a durable ABS core. These features deliver long-lasting performance, superior filtration efficiency, and compatibility with all major OEM filtration systems.

Are ASCR filters compatible with both residential and commercial pools?

Yes! Our filters are ideal for both residential and commercial pool systems, offering crystal-clear water and hassle-free maintenance regardless of pool size.

How do I choose the right filter for my pool or spa?

Each of our filters is designed for specific models of OEM filtration systems. Refer to your pool or spa manual to find the correct filter model, or explore our Filter Finder Tool on the product page for guidance.

Product Features

What materials are ASCR filters made from?

Our filters are made from spun-bonded polyester and trilobal filtration fabric, which increases the surface area for capturing fine debris, improving water clarity and reducing maintenance frequency.

Are your filters compatible with saltwater systems?

Yes! ASCR filters are designed to handle both saltwater and chlorine-based pools, ensuring top performance in either environment.

What is the filtration capacity of your filters?

Our filters have varying capacities based on model, ranging from 90 sq. ft. to 200 sq. ft. Check the product specifications on each product page for more details.

Which pool filtration systems are compatible with ASCR filters?

Our filters are designed to fit a wide range of popular OEM pool and spa filtration systems. Here’s a breakdown by filter model:

  • AH900: Compatible with Hayward C900, Pleatco PA90, Porpoise PP-B6, Unicel C-8409, Clearwater I Pro Clean 100, Sta-Rite Posi Clear PXC-95​AH900.
  • AH1200: Compatible with Hayward C1200, Unicel C-8412, Pleatco PA120, Porpoise PP-B2, Clearwater II ProClean 125, Aladdin 22002, Filbur FC-1293​AH1200.
  • AJ200: Compatible with Jandy CS200, PJANCS200, R0462400, Unicel C-8418, Filbur FC-0823, Aladdin 35002​AJ200.
  • AP200: Compatible with Pentair CC200, Filbur FC-0688, Unicel C-9419, Aladdin 29902, Baleen AK-8005, Pure N Clean PC-0688, Predator 200​AP200.

This ensures that your ASCRusa® filter integrates seamlessly with your existing filtration system, providing optimal filtration efficiency and debris removal.

Maintenance & Replacement

How often should I clean my pool filter?

We recommend cleaning your filter every 4–6 weeks during peak usage. Rinse the filter with water or use a specialized pool filter cleaner to remove oils and debris for optimal performance.

How often should I replace my pool filter cartridge?

For the best results, replace your filter every 6–12 months, depending on usage, pool size, and water quality. If you notice reduced water flow or cloudy water, it may be time for a replacement.

Can I reuse a damaged filter?

No. Damaged filters can lead to poor water circulation and ineffective debris removal. Replace any damaged filter immediately to maintain clean and healthy water.

Ordering & Shipping

How long does it take to receive my order?

Orders are processed within 24 hours and shipped via standard shipping, which typically takes 3–5 business days. You will receive a tracking number once your order has shipped.

Do you offer free shipping?

Yes, we offer free shipping on orders over $50. Shipping costs for smaller orders are calculated at checkout.

What is your return policy?

If you're not satisfied with your purchase, you can return the product within 30 days for a full refund. The product must be unused and in its original packaging. Contact our Customer Support Team to initiate a return.

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Warranty & Support

Do ASCR filters come with a warranty?

Yes! All ASCR filters come with a limited warranty that covers manufacturing defects. Warranty periods vary by product model (typically 3 to 6 months). Refer to the product page for specific warranty details.

How can I contact ASCRusa® customer support?

You can reach us via the Contact Us page on our website, by email at sales@ascrfilters.com, or by phone at (754) 272-9301. Our support hours are Monday to Friday, 9 AM to 5 PM EST.

What should I do if I received a damaged or incorrect product?

Contact our Customer Support Team immediately with your order details and photos of the product. We’ll work with you to resolve the issue as quickly as possible.

Committed to Quality, Innovation, and Customer Satisfaction

  • Quality

    We uphold high standards in every pool filter we create.

  • Innovation

    Continuously developing new ways to enhance filtration efficiency.

  • Sustainability

    Using eco-friendly filtration materials to reduce environmental impact.

  • Customer Satisfaction

    We deliver filters that exceed expectations, ensuring crystal-clear pool water.

Transform Your Pool Maintenance with ASCRusa®

Experience the ASCRusa® difference with filters designed to deliver high-efficiency performance and durability. Our pool filter cartridges ensure hassle-free maintenance, so your pool is always ready for use.

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